Activision Account - Warzone reset everything?

As
- in PlayStation
2

I just wanted to play warzone with my boys (Ps5) as soon as I started warzone wanted the game that I play the tutorial again, then I did too! Now I notice that my account is back to lvl 1 & all my weapons + skins are no longer there, I wrote to the support but no answer so far (Activision Support = garbage) have you had such experiences? If so, what did you do? I appreciate every helpful answer!

Gi

Are you signed in to your Call of Duty account?

As

No, I only received an email that apparently my email address was changed, I then changed it again immediately. Otherwise I didn't do anything.

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