Minecraft world is not displayed (ps4)?

I played Minecraft normally and then my ps4 got stuck. Then I restarted it. My world has been mega bugged since then. I tried to pull it from the online memory and it also says that it is in the system memory, but it is not displayed to me. Another picture and a different name are displayed there. It would be nice if someone could help me.

That could be deleted!

Try to press "Synchronize old worlds" or write to Mojang Support, or just wait, at the moment (whether through 1.17 or whatever) there are currently a lot of problems with Minecraft Bedrock

Immediately personable with 10 years of experience.

For me there's no "synchronizing old worlds":( I will probably write to support then, thanks anyway for your help.