(PC) I can't download any games from the XBOX GAME PASS in the Windows Store (installation not possible) What to do?

Bo
- in Xbox
3

Got an XBOX controller for my PC, which contained a 14-day GamePass code. I have successfully redeemed it but I can't download any games about it. The license is always purchased and then the message Installation is not possible (Window Store)

ma

Is the Windows Update service running?

Bo

Yes!

ma

Then contact the support of Microsoft. You also have a chat. It takes a while, but there's somebody there.

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