I recently bought a used Xbox One (around 2 years old). This came to me completely formatted.
So, now I have the following problem: I had to create a Microsoft account to be able to play at all. I've done this for the third time, and for the third time within a few days I get the message that I'm not registered. WLAN is on, however!
I get the information to report to Account.live.com to fix my problems. Once there, I'm told that my account is blocked because I or my activities have violated the Microsoft service contract? I just installed and played my games, I don't understand.
Unlocking is also not possible because I don't get an SMS code.
Write to support.
I did it the first time, that was about 2 weeks ago, no reaction 😐
Hmm, where did you do that? It's best to write via live chat because you can always reach someone