Why doesn't ps remote play work?

Be
- in PlayStation
3

I downloaded ps remote play properly, now I have encountered the problem that I can't select anything from the window that you can see here. I've reinstalled it several times (play on ps4) and have the latest windows 10 version

Why doesn t ps remote play work
Em

Have you tried it out via the gear on the left?

Be

Then the program crashes.

Em

Ok, then something is definitely wrong, I have no problems with PS Remote at all