Playstation account locked?

I bought a game from the Playstation Store and because it kept crashing, I asked for my money back. Now I got this email, what exactly does chargeback mean? I had paid from my account with PayPal, the money was also rejected from my account, which I have now received again. I have no idea what this is all about now… It always worked.

Bad times lo

The quality of the attached image is very poor, but I would definitely contact support.

If you are not yet of legal age, you must still have your legal guardian with you who have their ID ready.

A friend of mine also had…

Everything you need to know is there. Maybe call Sony and talk to them about it.

It's all in the message.

it is also possible that the game can't be played smoothly on your computer. Not the problem from the seller.

you requested repayment. Bad luck

Thanks for your answer, because I paid from my account, I'm of legal age 🙂 I wrote the support yesterday, but I haven't received an answer yet.

Oh, yes, nice

Learned something new again

Of course, you can also play a game that you buy in the Playstation Store on the Playstation 🤦♂️

Every Playstation game runs the same on every Playstation, it's not like a computer. This is my right then to claim the money back.

Yes, especially now in times of Corona, you have to be patient…

I also recently had a "little problem" and that took a few days to clear up.

My acc was also blocked just create a new one and play fortnite or rocketleague or you're a dumbass. Spas. The genshin impact is gambling

Wrong, did you inform the seller about it, did he have the opportunity to react? No - just not done based on the letter

Yes of course I informed Sony and described my problem.