Laser zone win?

I wanted to ask something here, eat in the laser zone Kray on February 11, 2020 I won a PS4 on a machine called Stacker. I was told it could take a week or two to pick it up, but it was only three MONTHS ago and I haven't had it yet. When I call there I'm told that you have already informed the chairman but have no feedback yet Called a week ago We were told I would be called back on the same day, I waited for a week I was not called back. So yesterday I called again and I was told that I would be called back on the same day until 6:00 pm… I still haven't received a call back yet… Do you think the cheating and what can I do to get it? The chairman?

Do you have a written confirmation that you won it? Set a deadline until when the profit has to be handed over and otherwise threaten with a lawyer. When the deadline passes, go to the lawyer.

Unfortunately I have no confirmation but I had to give my name, address and telephone number so I have no evidence