I bought a used Ps4 and thus fifa 18 played without an account and then cod 4 downloaded everything without an account. After a week I sold them because I need money. When buying, the buyer has everything tested even the error list and said everything in order. I also wanted to plug in the network cable so he sees that the playsi can go online but said: no need not, all right.
the buyer came in after a week and said that the Playsi is locked, so he can't go online with his new account.
I said I do not take back, because that's not my problem and knew nothing about it.
he threatens me now with his lawyer.
What should I do now?
I do not have the money anymore and I do not want it back and I'm scared of the lawyer because I do not have one.
I ask for help
You definitely need to take back the horsepower because the buyer does not
can use!
When you sell a device, you have to be careful to make sure that everything is working properly or that you are properly describing the current state of the device, even if it is just a scratch. It should also be noted whether you have concluded a contract of sale. This can be in writing as well as verbally followed, at best, anyone can testify everything.
I said I do not take back, because that's not my problem and knew nothing about it.
This is a common excuse for many, even if you are serious. Did you at least warn him before buying that the Playstation has an online lock or that it is an already used console and that you would not rule out an online lock or anything else? If you have not done anything like that, it's just clear that the buyer feels betrayed, or even wants to cheat you in the worst case. Whether one way or another… Without a purchase contract, you may still have good chances, but it depends on whether the KV was not verbal and someone can testify. But a lawyer would not be out of place. Without a lawyer you can defend yourself at most and that does not go well in the worst case. Or you have to somehow get the money.
A return is only declined if everything went as described. But if you have omitted something important, you are wrong. Unless you can prove otherwise.
I wrote that the ps4 is in good condition and everything is ok.
From the lock, I have no idea because I have downloaded the game Cod and that's only online
I'm a private seller and not commercial or other
everything went through Facebook and the buyer came with his sister.
I said he should test the console online before buying it at home but he refused
But he looked everything on the spot that everything is ok
If he himself refused the opportunity to test the console for the time being even though you even offered it to him, in my opinion you are actually right, since you finally offered it to him. Here the buyer is to blame. If there's a possibility, you should also use it. In the end, you finally bite your lips if something does not work out after the purchase. And he also can't prove that the lock happened before the purchase. At most Sony could probably give more information about it, if possible.
As a private seller, you are not obligated to anything, as long as you have excluded yourself some, such as the return, warranty, etc. But of course, as I said only then, as long as you have thoroughly described everything before, as it also corresponds to the truth, That the PS4 is in "good condition", may well be possible… But the "everything" is ok, does not seem to be the case, unless you can prove that before the purchase was still "everything" in order. Online merchants also often offer the right of withdrawal for 14 days, because you can't see the products before, so you can't judge whether you like it or not. That is why such online retailers are also obliged to offer something like that. However, you do not, and since the cash transaction was cash on collection, the buyer of course, the device was able to thoroughly look before, he also got the opportunity to test it, which he himself has rejected. So why the complaint? In my eyes, this looks more like my own debt. Nevertheless, you are in focus and contrary to you, he had his witness and a lawyer. Only the evidence is missing, but they are not necessary if the judge believes everything to be credible. So of course you need your own safety, you have to earn it somehow.
That the sister was present by him, is nice, but for you only conditionally advantageous. Because she would very likely rather for him and not against him. That's why she is his witness and not just any witness. If you did not pick them up during the buying process or have no one to testify against them, you're in bad shape. But you said that you made the purchase mainly through Facebook, which means that you also have something written to show. Depending on what you have discussed earlier, this can either be directed against or for you.
The only thing I can recommend to you… Inquire and collect evidence that speak for you, then go to court. Or try to raise the money and pay it back. A lawyer would be much nicer but too expensive. At least keep your cool. I guess more you can't do that for you either. Unless a lawyer would volunteer to fight for you, but that's hard to imagine.
Thank you for the good and detailed answer
With pleasure.
I hope I could help you a bit. Of course, I can't do any more.
I wish you continued success and should you really stand trial, keep calm and plan the next steps wisely! Use the mistakes of the buyer in your favor.
Alternatively, if the buyer turns out to be cooperative, you could instead agree on a compromise and avoid the legal channels for the time being. It's probably hard to enforce because the buyer is guaranteed to be upset, but if he still talks to you, there might be another option open to you both. A more peaceful solution. After all, it's about a private trade, there are still many options open.
