Paysafecard error occurred ps4?

Ji
- in PlayStation
13

Today I tried to buy something in the playstation store, I selected the payment method paysafecard, entered my ID until then everything went, but where I entered the pin from the paysafecard it said there was an error. Please try again later, thanks for your understanding ''. I've tried several times, the same error always came up, please help, thank you.

se

Maybe the code is invalid. Where did you buy the Paysafecard? Otherwise you can also contact Playstation Support by phone, they will certainly help you further.

Ji

I bought the paysafecard at a petrol station and I've had the problem before.

se

If this has happened before, why don't you buy a Playstation credit card? They always go

Ji

Yes, but since these are over 18 I can't buy them, so I usually buy paysafe, but otherwise everything always worked. Could it be because I made a paysafe account?

se
1

It is now clear what the problem is. You can only make purchases in the Playstation Store if you are at least 18 years old. This means that as soon as you enter your ID there, the system recognizes "Stop, he's not yet 18" and stops the purchase. You must provide the ID of an adult, e.g. A friend or your parents. Otherwise this error will keep coming back.

Ji

So I used my mother's ID card, I don't know what the problem is.

Ji

Okay, thank you very much.

se

Jo, I hope it will be cleared up quickly 🙏

se
1

Just googled again. The hotline can be reached from 10 a.m. To 7 p.m.

Ji

Okay thank you very much.

Gu

Same problem any suggestions please

Gu

I have the same problem anyone can help?

Gu

J'ai le Même problème svp dite moi comment faire