How do I claim Missing Rewards from Fall Guys?

I won the new Playstation game "Fall Guys" and couldn't get my reward due to an error. The game says you can request it, but I don't know how.

There are currently some bugs for the consoles.

Was the same for me today (ps4).

Kp as you request it, I think in the settings for customer service, but haven't found anywhere where you can report a problem or something

Just had it no joke again.

XD

I got a crown back, maybe it just lasts

But I've had the error on the PC very often