Order canceled but continue to pay installments?

I ordered a ps5 through tradeinn with payment in installments. But I canceled it because the delivery date was pushed back further and further.

But now I still have to continue paying the Pay Pal installments. How so? Tried to contact Pay Pal and they said I should contact Tradeinn. Unfortunately I haven't received an answer for 2 weeks. What can I do?

Will be two contracts. A purchase agreement for the PS5 and a credit agreement for the purchase price. Have to see how you get out of the loan agreement too.

You will have to call in a lawyer or the consumer protection department first.

You have probably chosen the wrong dealer. At least you are not completely alone with your rehearsal. The experience reports about the dealer are a disaster.

https://www.trustpilot.com/review/tradeinn.com

But there seems to be feedback if you address this publicly as you can see in the comments in the link. If necessary, you can try it like this e.g. Via trustpilot or Facebook or whatever.