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My Xbox has recently suffered a bearing damage (fan) but I do not know what I can do now. The Xbox is bought 6.12.17 so has still warranty. Do I have to return to the store or directly to Microsoft?
First go to the shop
Do I get a new or a replacement device directly?
Microsoft has always had great support in the past. Call, explain the problem and clarify what to do and if it is under warranty.
It depends on the shop and the goodwill. Is really dependent on who is sitting in front of them
