Xbox One, profile viewed offline?

Qu
- in Xbox
5

Do not see a person as offline even though they have posted "online" ads and will appear offline to that person even though I've also posted "online" ads. Are we also friendly but does anyone know where the problem is? Is just very annoying if you never know when the other is online

Te

There's the setting to show offline then you're offline.

When online ads then you're just online

Qu

Problem is hab online show set but still a person can't see me as online and vice versa

Te

2 options

Both of you have been viewing offline or you both have no internet

Qu

No extra looked. Both are on online show and internet is also available. Could both gamble online

Je

Did you have the console ever shut down completely (do not set up fast boot)