Xbox One controller is constantly losing the signal, what can you do about it?

St
- in Xbox
2

My Xbox One controller is constantly losing the signal to my Xbox One S. Is this normal? The controller is usually 2m away from the console. What can you do about it?

Jo

Mhh. So battery check is the only thing I can think of. Otherwise you can put the console directly under the TV, so that between the controller and the console is as little as possible.

Otherwise, contact support and claim warranty

Bo

It was synonymous with me that the battery had to be changed.