Package gone?

So
- in Nintendo
1

I have ordered a nintendo switch lite into. Game and membership should be shipped with ups. I asked for a shipment number on April 9th. And on April 8th it was turned off without consent, without any information that it was turned off, we would never have found out if we hadn't asked for a tracking number.

Package was deposited at the "back entrance" and it is gone. We didn't ring the bell. We were completely at home and the seller didn't answer before he had answered, but understands what I want is just said. Yes, we send an inquiry to the fiale, we haven't gotten any answers since then. Ups has not heard anything from Saturn then put me in touch with ebay.de and I'm really tired of waiting for the article since April 8th. And I should wait until the 26th and I'm really tired of the seller, it doesn't matter, oops, it doesn't itch. And so slowly I'm really running out of patience. Can I do anything else besides waiting because I already want this product.

Dr

You have to clarify the problem with Saturn.