Nintendo 3ds xl after formatting pre-installed game gone?

Ma
- in Nintendo
2

Hi, maybe someone can answer the question.

Today I had formatted my 3DS XL because I wanted to sell it on ebay, Mario kart 7 was preinstalled, the guy who bought it from me said that Mario kart 7 was no longer on it. Can it be that Mario kart 7 was deleted by the formatting? Or is he lying?

I didn't know how to write it, thanks in advance.

Gr

Just download again

Ma

And how

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