PS4 sharing doesn't work, what to do?

Ti
- in PlayStation
10

I got nh ps4 and wanted to share my brother's acc on my ps4. He also has ps + where I wanted to activate it. This came here (see picture). My main account is deactivated on his and mine. What can you do?

PS4 sharing doesn t work, what to do
lo

The problem is there, what do you have?

You can't set this PS4 system as the Primary PS4 for the current account because your account already has a primary PS4.

If this is actually not the case, you have to write to Sony support and not to us.

Ti

But it's not like that. I don't get the support either

Lu

Then switch your primary PS4 to non-primary first. Then you can set the PS4 as primary. Then you might have problems with the licenses on the non-primary PS4 …

Pl

That means that primary PS4 is activated on any account, who else has your account data? Or see for yourself whether your brother really deactivated the primary PS4.

If that doesn't work then change your password if someone else has or could have your account and deactivate your PS4 online in the browser (just google it) so that it will be switched off everywhere and you have access again but ATTENTION! This only works every 6 months!

Ti

Oh, but I would like my brother to be able to play his content on his ps4 and that I can play his content on my ps4

lo

You have a problem with him. Because if that's what you say, only people who have access to Sony's system can help you. Nobody here can help you.

Just contact them and wait: https://www.playstation.com/...ontact-us/

Pl

I can't find a link to deactivate it on the Internet at the moment. Look in the forum or try it on the PS4 mobile app, otherwise call.

Pl

Yes, if you have two different Playstations you don't need a primary for your games, if you share a game from him then you need a primary from him and vice versa if he wants a game from you, so I don't think that works at the same time.

Ti

So actually it always worked because I used to do it too, hmm

me

So when this message comes up, your account is activated as the primary PS4 on any PS4. It is best to double-check that it is really not the case on your consoles.

If this is not the case, maybe someone else has your login details and is using your account?

If all else fails, you can change your password and switch off your PS4 online in the browser and you will have access to your account again