PS4 game refund (bought duplicate?)?

te
- in PlayStation
1

I clumsy wanted to buy this game in the PS Store for my PS4 for the upcoming FIFA 21 release.

As sleepy as I was in the morning, I bought a version of FIFA 20 for 90 euro, not Fifa 21.

a message popped up after the purchase saying I couldn't download it as I already downloaded it. That's also true, since I bought the CD of the game last year.

You have a 14-day right of return but only under certain conditions. Do I have the right to get my money back?

I would be excited to receive answers!

Al

As long as you haven't started downloading the game, Sony should give you the money back. Contact customer support and give it a try.

Playstation game / DLC refund? La Laurenxylophone
Refund in PS Store? Cu CuriousJazmin