I ordered a controller at MediaMarkt for my Playstation last night because it was cheaper and there was a game on it.
When I ordered it there was the offer only for 2 colors, this morning I've looked again and there are now the offer for other colors. I wrote an email to kontakt@mediamarkt.de for a cancellation and also via the app. I have selected the variant that is delivered to a market and I pay it there. So far, but no answer came and the offer is running out today and I do not know if I order the controller in a different color that I have to pay in the end 2x and that it will not be canceled. Ask for a quick answer
Quite possible!
Sorry forgot the text somehow because that was a new design with the screenshot.
Hello.
I ordered a controller at MediaMarkt for my Playstation last night because it was cheaper and there was a game on it.
When I ordered it there was the offer only for 2 colors, this morning I've looked again and there are now the offer for other colors. I wrote an email to kontakt@mediamarkt.de for a cancellation and also via the app. I have selected the variant that is delivered to a market and I pay it there. So far, but no answer came and the offer is running out today and I do not know if I order the controller in a different color that I have to pay in the end 2x and that it will not be canceled. Ask for a quick answer
Normal (compared to online shops) would have to cancel the order overview but a button. Where the whole thing is triggered immediately, instead of by mail.
With me there's nowhere, not in the app, in the mobile browser or on the laptop…
So you have a right of recall, so you can order 2 and cancel the order again in time.
I do not know how, I sent them a form for cancellation to kontakt@mediamarkt.de. But if this is correct I do not know so synonymous have no answer or get anything else.
Well, to the right email, it must already be sent, a receipt and a cancellation receipt would also be good
correct email: onlineshop@mediamarkt.de
Ah, that's the email address to which I sent it, but I still have not received an acknowledgment of receipt and a cancellation receipt…: /
Then wait until monday
The offer ends today at 0, so it is easily canceled and I can order the controller?
You can order the controller until 0 AM, you have to cancel the cancellation of the old one within 14 days after order confirmation.
Thank you so much for your help
