Ps4 headset microphone is not recognized?

Hello, I have the following problem: when I connect my headset to the Ps4, it is recognized and I have sound. However, the microphone is not recognized. Does anyone have any idea what you can do there?

Is the cable interchangeable? Because it may have happened that you only connected a 3-pin instead of a 4-pin cable. (Only 4 poles can also transmit a microphone)