My ps4 logs itself out?

ve
- in PlayStation
10

When I press the game I get the answer is logged out of the ps4 because an error has occurred (NP-36006-5) what do I have to do that I can play again.

gh

Maybe a friend of yours has your account and then logs in and you will be logged out.

ve

No one has my account the only thing that was under the game my son pulled the plug

gh

The memory may be damaged because the plug was pulled while playing. You could try to rebuild the database that might help. Procedure: https://tipps.computerbild.de/unterhaltung/gaming/ps4-datenbank-neu-aufbauen-so-reparieren-sie-datenbankfehler-512951.html

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It may be that it was downloaded from an account other than yours

ve

Unfortunately not working😓

ve

What if someone really has my account, do I have to create a new one?

gh

You can also try calling / writing to customer service.

ve

I don't think so, but if I can see how

ve

I suspect my trophies are broken

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You have to hold the ps button on the controller until the quick menu appears then go to power options as there's a change of user