How do I set up my headset correctly? Often the game sound is too loud and I don't understand my teammates.
Most gaming headsets have a chat mixer that regulates the balance between game tone and chat.
Yours obviously not. Bought cheap again? 😉
You can be helped. With the headset connected and switched on, open the guide. Now right to the gear. I think if your headset is connected to the controller via a cable you will already find a menu with various sliders. Otherwise, go to Settings, General, Volume and Audio Devices and there you will find all chat-relevant settings on the far left.
Embarrassing when you have your headset for a year and only now discover the chat mixer 👍
No problem, that's what we're here for.