When can I expect the delivery?

Se
- in Xbox
14

Good morning good lunchtime or good evening depending on when you read my question 😃, I had pre-ordered the Xbox Series X and have been waiting for it for almost 5 weeks. Now it says:

When can I expect the delivery

Will it arrive after 2 weeks or will it only be in stock in 2 weeks?

Ri

They will only have it in stock in 2 weeks.

Se

Ouh okay…

ka

You get them at Christmas.

Se

Super 😁😁

sn

I see you here sometimes. I like it. You're a fine dude

Se

Thanks

Mo

You don't understand that like that.

I order a lot on the internet. I will be informed about when I will receive the goods.

I'm also usually informed on the day the goods are dispatched.

If not, I will receive a delivery number with which I can track the delivery.

This is all done by email.

Can be delivered in 2 weeks, actually means that it will only be available in 2 weeks and can then be sent.

Is that next to your order? The question is also since when it is there.

If you have questions about ordering and delivery, you can always contact us in writing, either directly on the website under Contact or you can find an e-mail address there.

Look exactly what your order says about shipping, if nothing, just write and ask when you will receive the goods.

Se

The line where the shipment number should be just says: "As soon as your item has been sent, you will find the link for shipment tracking".

Mo

Aha…

Then they apparently have not sent your order, do not have the goods in stock, they will only receive them in 2 weeks (if it was available directly with your order)

I would write to them. When you've been waiting so long and putting pressure on

Is the order in Germany?

Se

Yes, I ordered it from otto.de.

Mo

Ah ok. Then it should have been clear from the start when you would receive the article. There has to be an exact date when it will be available, 2 weeks doesn't mean anything. From when 2 weeks…

Deliveries are quick in Germany, but exactly the week around Christmas?

Se

Hmm then I would have to write to support.

Mo

If it's Otto, then the order is safe and you can't accelerate anything. But you can ask when you will receive it anyway, just to know

Mo

Thank you very much, I was happy!