XBox Series X Controller Update?

Hi, I recently got the controller and plug it into the pc with a usb c cable to update the firmware via the Xbox accessories app. The controller is recognized and I can click on update. But if I press continue on this screen, the app simply closes.

I have already reinstalled the app, my windows are up to date and I'm desperate ☹️. Hope you can help. LG Leo

Look how to reset the controller then do that