Hello and indeed I bought yesterday at Amazon an Xbox gold card shortly after I bought it my account was blocked and now I should prove by fax my name and my address but I have no fax device what should I do now?
Check if that's true and look at your Amazon account. But I would not use a link from the mail.
If necessary, you call there times. 0800 3638469
If I want to log in to my account, it comes as follows: Your account has been blocked for security reasons. Check your emails for a message with instructions on how to unlock your account.
Sorry, but I have not had such a case yet.
Sounds like there was something wrong, otherwise they would not have locked your account.
But you have to know that even if you have done something wrong.
If everything went right from your point of view, call Amazon Support and ask.
That the message really came from Amazon and is not phishing mail, you've hopefully checked.
Well, if I access my account, yes, I should look in my mails, so I think it will be all right.
Yes, then you were actually locked.
Why - you have to know that YOURSELF best ;-)
- Misrepresentations made?
- Date of birth forged?
- Are you of legal age?
- Invalid payment method?
- or any other breach of the Amazon terms…
If Amazon wants you to fax your data, either do it from your workstation or the post office. If you want to be sure, then inquire at Amazon what is going on.