I deposited 25 euro per voucher on my Amazon account on December 27, today on January 12, I received an e-mail with a code for a 25 euro XBOX voucher, which I did not order. Shortly thereafter I received a second email with another 25 euro XBOX voucher. I checked my orders on Amazon and found 2 orders of 25 euro XBOX vouchers there. One was paid completely with my money, and the other with some money remaining from my last order on my account, and a VISA card with the final digits 1346th According to Amazon was as a billing address
a.s. Mühlhäuser Str. Xx Eisenach, 99817, DE [changed by support]
specified. I do not know any A. S. And no one who lives near. I suppose that A. S. My account has somehow gotten and thought that this XBOX vouchers are sent out of cardboard which you get in the store. Instead, they were sent to the e-mail I used when creating my Amazon account. That's why I have the following 3 questions:
can this be?
May I redeem these vouchers Legally?
could that be just a mistake from Amazon?
I would love to go there myself, but the address is 3 hours. Drive away from me. I've already tried to contact the Amazon customer service, but those who say they can't do anything because I've already received the codes and that's an order where I got something digital, and I could theoretically have already cashed in, and not can send back.
The money for the vouchers will probably be gone, but you can prevent further attacks on your account by changing your password to a safer one.
And may I redeem them now?
One was completely paid by you, so yes. I'm unsure about the other one.
OK thanks!
So first: Immediately change your password, first from your email address, then from the Amazon account.
Did you try the person eg. To find and contact via Facebook?
I would not redeem anything until the matter is resolved.
OK thanks
In any case, you should report to the police and report. If the address is real and he thought he would get the vouchers by mail he was stupid that he gave his address!
And of course change the password so that does not happen again!
Also, you should wait until everything is cleared before you redeem the vouchers.
