Is the power cord loose in my Xbox?

ma
- in Xbox
4

Moin, got the one x and I noticed that the power cable is relatively loose in the console and that the power is gone with a small movement

Is this normal or should I return the console?

Ro

Hand back

ma

OK thanks 👍

So is it anything but normal?

so

Did you plug the cable in firmly enough? It's not enough to just plug it in very loosely. At the beginning it can be a bit difficult.

ma

Yes, I tried to force it several times, it was always very easy