I have a problem with the reimbursement of a game to be precise. Bo3 bought it to me and now I want to reimburse it because it was not what I had in mind. Now comes the problem. I submitted an application but was rejected because I played it too long but my colleague who played the exact time I got it was refunded. How do I contact Xbox Support now?
Well, what applies to your colleague does not have to apply to you. The fact that you have the opportunity to return opened and used games at all is something good.
Did you have the game as a download or on fixed media?
And above all: from where?
Must have been a download, normally you can't return it in the download
Yes, I'm assuming there too. But you can ask.
That was a download from the Microsoft Store and you're right only because my colleague refunded it, it doesn't have to apply to me either. But it's still unfair.
I do not think that there's a fair or unfair with a digital processing. Something is certainly different.
