I wanted to buy a used switch. The receipt is available and the switch was bought 3 months ago in the media market.
Now the question
Since he bought the switch in MediaMarkt and I would have the receipt with me, I could, from a purely legal point of view, exchange the switch at any X MediaMedia if I know in which branch it was purchased. General Mediamarkt normally gives a 6-month-2-year guarantee.
I know that if you resell the goods, the guarantee is actually void. But nobody needs to know that I bought the switch…
The point behind it is from a used switch to make a new switch.
Warranty has nothing to do with the right to exchange, Media Markt is accommodating but why should you go to a 3-month-old, functional switch and exchange a new one?
Let's assume that the purchased switch proves problems
Then it comes down to the problems, you have the guarantee at Nintendo, you do not have the guarantee from Media Markt, a simple look at your ID card and they will notice that.
Media Markt gives no guarantee, this is given by the manufacturer and has nothing to do with the guarantee.
The legal guarantee is 2 years, after 6 months there's a reversal of the burden of proof.
Media Markt can also see the buyer's data under certain conditions.
I'm just the uncle of the buyer, do not think that they control it so strictly, was never asked for an ID when exchanging.
If I buy a Ps4 from Mediamarkt and then what is not in order. I go to mediamarkt and exchange them with my receipt. Why doesn't that work with the switch?
Basically, you can. But you can't be sure that it is not visible that you are not the first buyer. What you wanted to know And I just wanted to show the difference between guarantee and warranty. The guarantee has nothing to do with it.
As already mentioned, you obviously mean the statutory guarantee and not a voluntary guarantee. The idea of the guarantee is that the dealer must guarantee to the buyer that the product is free from defects when it is handed over to the customer. The period of 6 or 24 months refers to the fact that the customer may not be able to determine a defect that already existed at the time of purchase until later.
Let us assume that a component was not correctly applied to the circuit board during production, but initially still works. After 2 months of normal use, it has detached itself from the slightest vibrations to such an extent that it is no longer in contact. In the first 6 months you always assume that the defect already existed at the time of purchase. If necessary, the dealer must prove the opposite. After 6 months, if it is not clear, the buyer must prove that the defect already existed at the time of purchase.
If you now buy the switch from someone after 3 months, this seller must also ensure that the item corresponds to the description; if nothing else is mentioned, it is fully functional. When selling from private to private, however, you may be able to make side agreements that you mutually waive this guarantee, especially if you, the buyer, can inspect the item beforehand.
First of all, the switch must be defective. Then you should actually contact the seller first. Of course, the Media Markt may still take care of the case, either because they do not check the buyer or because they are accommodating. But according to the warranty law, the dealer can make two improvements. That means they send the switch in first and try to repair it. Only if that fails twice can you request that they return the purchase price to you.
But apart from the whole legal blah. Don't you think that's morally wrong? Why should the Media Markt finance a new switch for you?
