How do I get out of the Seelengrab at Skyrim?

Sn
- in PlayStation
2

I did the quest with Serana's mother and talked to the dragon or learned the cry from him. Then I did the quest with the horse and finished.

I started the quest with Jiob but did not finish it, because I find it difficult to cope with the Seelengrab and there are no Questmakers for the leaves of his works. That's why I do not think so.

Now I wanted to leave the portal to get back to Tamriel, but it does not work. Although there's a Questmaker in front of the portal and I have the quest in question, but I can't leave the soul grave. Why is it and how can I get out again?

I play at Ps4 as Khajiit or Vampire, if that's important. Had read somewhere that you have to get his soul back, but how is that or where is it?

By the way, reloading does not help. And loading the old memory would be really painful…

Fe

If I'm right, there should be a side quest in the list that leads you to your soul

Sn

Habs meanwhile done. Since I play as a vampire, this quest does not exist for me