Why is not the controller on the PS4 at Fortnite?

Fr
- in PlayStation
2

I can't use my controller with Fortnite on the PS4! It's only the mouse! And that's why I come in PC lobbies! I can only use the controller in-game, and normally you open boxes with square, now with "E" even though I press square!

Lo

You have turned on the wrong device!

Fr

What the wrong device? So I have the controller on! And as soon as I remove your mouse you can't control the menu anymore!

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