Ripped off, buyer claims he got an empty package?

ba
- in PlayStation
12

I need help 😅

I sold a Ps4 a few days ago and the buyer now says he received the package empty, the package weighed 4.7 kg. I also have a receipt from DHL.

What should I do? I haven't received any money yet…

pr

I assume that you and the buyer are private persons, then the buyer bears the sole transport risk, also that the goods disappear.

What do you mean you haven't received the money yet? Please do not say you have sent your Playstation to a stranger and hoped he would transfer the money.

Re

Have you sent goods without receiving any money?
Are you stupid? With all the love! WHY do you do that?
Let me guess… You sold classified ads on eBay
The buyer is located abroad (England etc.)

How did the buyer pay? By bank transfer or PayPal?

be

Do you send the goods in a private online deal before the money has been transferred?

but then you were ripped off, you probably won't get your money because of this supposedly empty package.

book that as a tuition and send it in the future with witnesses when packing and only when the money has arrived.

and do not do business with outsiders via ebay classified ads, but only at the front door with "eye in eye" and "cash for goods"

if there are about 2-3% cases of fraud or attempted fraud in normal online shops, the rate for eBay classified ads is almost 10 times as high.

ba

By transfer

Re

Any old lady or gentleman… A name on a mailbox / bell that is no longer there, plus a stolen account etc.

Have fun doing something.

Your PS4 is gone. You won't get it again.

ba

No had a receipt that it was transferred.

I'm still in contact with the buyer and he says that he was also with the police…

pr

And what should the police do? Boy wake up you cheated on a cheater.

ba

Oh dear then

ba

Hello everything will be refunded, have contacted the post office and the buyer.

The package is insured up to 500 euro

ba

Hello everything will be refunded, have contacted the post office and the buyer.

The package is insured up to 500 euro

Re

If Swiss Post does that, it's okay.

Dr

Get everything refunded, got in touch with the post office…

In such a short time you have a binding commitment from the post office to replace the damage?
I'm sorry, but I can't believe that.