Ps4 game suddenly disappeared, what to do?

Bu
- in PlayStation
10

I was about to play a game that I started almost 3 years ago but never ended. Now I can't find it anywhere in my library and when I checked whether I can download it again, I only see another edition that I should buy. And as you can see from the trophies, I bought and played the game.

Thanks in advance!

Ps4 game suddenly disappeared, what to do

Thanks in advance!

Ps4 game suddenly disappeared, what to do - 1

Thanks in advance!

Ps4 game suddenly disappeared, what to do - 2
jo

Look again at the shopping bag symbol on the left. If it is not there, look up the email you received when you purchased it and contact Sony Support.

gi

Have a look in the library under Bought, it should be there or search for it directly in the store.

Bu

I don't see it under Purchased and in the store I only see another version that I should buy.

gi

Oh, better write to Sony personally… Would be an idea or call there.

Ri

I don't have a PS4 but I think they removed the game or replaced it with a paid version, in which case you can't do anything.

But as I said, I don't have a PS4, there could be another reason.

hu

Are you sure you bought this game online?

If you have played a game on CD, it will not appear in the library as a downloadable title.

Du

Have you had it through PS Plus and not renewed your membership in the meantime? I'm not sure, but with the end of PS + the things from the library that you bought will disappear.

Bu

I bought the game in 2017 for 70 euro, which is why I'm so annoyed because it was quite a lot.

Bu

I'll take a closer look again.

Du

Damn. It can't be that it was accidentally deleted, can it? Did you buy the Digital Deluxe Edition back then? I don't think you can buy them anymore.