Is the PS4 crashing on the hard drive?

En
- in PlayStation
3

I have a problem with my Sony Playstation 4 and when I tried to start my PS4 again I received the message: "can't start the PS4. Connect the DUALSHOCK 4 using the USB cable an then press the PS button." (as seen in the picture below).

Is the PS4 crashing on the hard drive

I then followed the instructions, of course, which put me in "Safe Mode". There it was then said that I should reinstall the system software via a USB stick (as can be seen in the next picture).

Is the PS4 crashing on the hard drive - 1

Problem what occurs now is that the PS4 crashes after the restart and "cenntot start the PS4" is there again. Could it be the hard drive?

So

You probably need a new USB cable or it is due to the hard drive, I'm also not so sure, but I wish you luck that you find your problem on the Ps4

Ps: I also have a ps4 :)

En

Hm thanks

sa

Try to contact support

https://www.giga.de/...-und-mehr/

You can certainly be helped there.

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