I ordered a Ps4 Pro about 3 weeks ago… Since the beginning the control pad of the controller has apparently not worked anymore… Probably it's spinning… In any case, when I press the bottom arrow key, the whole 2 goes down, the same is with the top arrow key… Would somebody have an idea what to do about it?
You could complain.
Should I then send in my ps4 pro in full, or just the controller?
I only have this controller that was there at the ps4 …
I guess so. Or you buy a used one on eBay, willhaben, Spock, …
or in stores that have something like that.
Rather think I'll send it in because it's not my problem… Anyway, thank you
If it was broken when it arrived I would ask for the money back, but if you were responsible for the damage then it is inevitable to buy a new one.