PS4 Slim only causes problems, despite repair and replacement, what should we do?

Li
- in PlayStation
5

Our son had a PS4 (one of the first models) and this was by now nunoch loud as a lawnmower.

Now he has wished for a new PS4 Slim 1TB for Christmas. This went well for 3 months and started to rumzupinnen. The games were just licking and then she just hung herself in the menu. So repair at Sony. After that everything was ok in the menu but as soon as he plays the same problem again online, the console hangs up and lies down. So sent back and allegedly the console was replaced. Funny way, he has the same problems again, although it is supposed to be another console… GTA, Days Gone and other games laggen us.w.

It can't be the Internet (LAN)! During the time the console was being repaired every time, he had the old lawnmower back in his room and there were no problems.

Can it be because the PS4 Slim is not suitable for these games? Shall we send it back? Or are there any other tips you can do. Would a PS4 Pro have been a better choice?

Mo

To put it bluntly: It can happen with consoles ever that a game is not running in places quite fluently. If the console is overwhelmed, which is usually accompanied by a poor optimization of the game on the part of the developer, it may in certain situations come to breakthroughs in the frame rate, which make the image look less fluid. To Freezes, so "hard hangers" in which the image for a short time gets stuck, but it should come in no case at games. That can happen in the menu.

Are enough people who complain and seriously send in the console for this reason. If you want to know how Days Gone works normally, I recommend the analysis of DigitalFoundry on YouTube (should already be there).

Otherwise, if the console was actually completely replaced, you would have had unlikely bad luck. Also check if the console is free on all sides and gets enough air (do not put it on the side!).

Essentially, the PS4 Pro delivers a sharper image, but also a more consistent frame rate, so the picture looks a little smoother. But should also be liquid on the Slim.

No

Yes, the pro has more power.

I would have drawn the warranty from the seller and not equal to the warranty of Sony. Now you should use again the warranty and reopen a case with Sony.

But before I would reinitialisieren the PS4. Often that fixes any mistakes. Takes a few hours.

se

The games or consoles do not always run liquid and lag or hang is quite normal because the hardware runs at many games at the limit. In addition, factors such as heat can come. When the room temperature is high, the console will attract warm air and heat up faster (which may cause the hangers). The same applies to the place. If a console in the front does not have enough space to suck in air and there's not enough space in the back to blow out the warm air, the heat gets stuck (rule of thumb is 30 cm away from the wall). And factors like dust play a big role. If you have a lot of dust, it may happen that the console has been vacuuming after a few months. And that the old Playstation is so loud is only due to the ventilation. Turn on the console and clean the ventilation of dust and renew the thermal grease (or have it done by a shop) and the old Playstation will run whisper quiet again.

Li

In the heat you say something… The PS4 is completely free on a table, open to all sides. But our son has said that she gets very hot, was probably not the case with the first model. The alleged exchange model he has only been 4 days so it can't be due to the dust.

Li

The PS4 is completely free on a table, open to all sides. But our son has said that she gets very hot, was probably not the case with the first model. The alleged exchange model he has only been 4 days so it can't be due to the dust.