An email was sent to me 3 weeks ago with the title "direct debit service". It says that I still have to pay an invoice to an IBAN number because I apparently bought 2 times 40 euro PSN credit. Since I did not know that I had an Amazon account with the email address, I tried to log in which did not work at first.
When I reset the password I actually got into an account with the wrong name. It said that the account was blocked and that I should send an account with the final digits 96. Which I also checked directly because it seemed strange to me that my account does not end at 96. Now I'm wondering what can happen, I already got the last payment reminder with the threat of debt collection, etc. (I'm 17 by the way).
That makes me a little unsure, but I don't see it paying the bill either. I also searched my emails for "order" because there was no PSN credit or anything else that I should add my phone number to the Amazon account. The whole situation is already causing me trouble my parents don't know anything about it because they probably won't believe me when I say I didn't do anything. Was thinking about whether this is a scam and the account is blocked because of the "fake" account number.
I also have to say that it is also a Visa, which I also do not have, I'm very irritated.
Maybe someone had that before or what can I do now? I doubt that my address etc. Are stored in the account so collection letters can also be sent and apparently none of this was ordered via my IP.
What you can and should do is:
Log in to Amazon and explain that someone is misusing your data.
Go to the police and file a complaint against unknown persons - you can have that confirmed there in writing.
You then send the letter from the police to Amazon again, so that they leave you alone and in turn settle everything else with the police.
You should also just tell your parents what is going on if you have nothing to do with it. It's not your fault.
1.) Did you have your own Amazon account beforehand?
2.) Did you click on the link in the mail?
First, you made the mistake and just reacted instead of thinking.
Secondly, you disclosed data about yourself on unknown sites and presumably there were also relevant facts like account, telephone number etc.
If you don't have an account on eBay, Amazon or paypal but you get a "service message", what is it? (maybe FAKE?)
Where does the mail come from? Look at the origin. If the @ is not directly after amazon.com it is a FAKE and if it is there go with the right mouse over it and copy the link address and paste it into a blank sheet and then you will see exactly where the mail comes from.
NEVER open a LINK or an attachment of an unknown mail. Can you say that you didn't catch a Trojan or something similar just because you went to a page that was kindly saved as a link by the unknown mail writer?
In my opinion, someone has exploited your ingenuity and spied on you, taken over the data you entered and is now using your name illegally, he has everything, you have given him that. Now also the phone number… In theory, you may be happy about an unknown Amazon account, the orders will be debited from your account, maybe half a dozen more accounts will be created.
What can you do?
1)
https://www.polizeif%C3%BCrdich.de/deine-themen/handy-smartphone-internet/ausspaehen-veraendern-von-daten.html
2)
finally talk to your parents
So I was always one of the safe strains and gave my data somewhere. The email says exactly: lastschriftservice@amazon.com so it seems to be real. As I said, the account number given is NOT mine and I have neither filled in my data anywhere on the PC nor on the cell phone, nor have I subsequently entered my cell phone number. What irritates me is that if you order something you get an order confirmation, I have not searched the whole email account and nothing has been deleted from the email account because I'm collecting all emails. I wrote back to the email not only to the link amazon.com where you can look at your orders which also forwarded me to Amazon. I went through virus scanners right away and it was nothing unusual.
1.) No I also looked at my email, there was no email confirmation or account confirmation or verification
2.) Unfortunately yes
Then please go to the original Amazon page, copy the letter and ask what that is all about. Don't go over links.
Yes, but when I think I have no precise evidence that my parents believe me or the police except that I never received a PSN code via email or anything else, especially with an email address that I have not used for several years.
I have just sent an email to Amazon and explained the facts but I found an order confirmation but it also said that no payment could be made and therefore I should send an account statement from the account number that is not mine now I ask myself why amazon Debt collection etc. Threatens even though no order has been placed, is that normal? Because even if you have already paid, the email says that the email is not working or something like that.
With 17J you should actually know that you NEVER click on such links in such emails! You fell for a very clumsy, widespread phishing, fraud attempt!
► If you don't have an Amazon account, you should have known IMMEDIATELY that this is fake!
► And if you had an Amazon account, you should still have known that you would then go to your account via the browser and NEVER via the link in a (dubious) mail!
Hopefully you haven't served the scammers too much personal information on the silver platter.
Fortunately, you are a minor and therefore not fully legally competent and can't conclude legally secure contracts. All alleged contracts are pending ineffective and can be revoked by your parents because you are a minor.
If further (fraudulent) claims should come, your parents can reject them by pointing out that you are a minor.
I once reported to Amazon and told them everything and luckily I didn't give the alleged frauds any data, at most my email address and the email was from lastschriftservice@amazon.de which I also think is not a fake email.
