Ps4 picture frozen! What to do

Li
- in PlayStation
7

The Ps4 of my brother is still on but the screen is frozen. Have read one should press on the power button and then slightly beeps but it does not respond. What can you do?

Jo

Just take the power away, so pull out the cable. Then start again.

An

Press the PS button and wait for 1-2 minutes. Should it still be so then press long on the power button to turn off the PS, should that not work is the last solution to pull power cables. But really only as a last resort, that can destroy your game / hard drive

Br

Yes I know. When the PS4 is overloaded, something like happens. Unfortunately, everything that is not saved will be lost…

Li

Nothing works. Will something be deleted if I rasziej power cable?

Im

Pull plug. Wait 3 minutes and put it back in again.

An

Not normal. Only if you were in a game and not cached. But normally nothing should be deleted

Li

Okay thank you