I got a Galaxy S10e from Saturn Handytatife on the Internet. The great thing was that there was an Xbox one X in the metro Exodus Bundle. In this bundle were the Xbox, 3 download codes from the Metro Exodus range, an Ultimatepass code and an Xbox Gold code for 3 months. Now it is usually the case that when you buy these codes in the shop, they have to be activated at the cash register before you can redeem them. That probably didn't happen with my gold code in the bundle. What would you do? If it had happened to me as part of a normal purchase in a shop, the situation would be simple. Just get the receipt to the shop and ask to activate. Do you think I can with my Saturn cell phone tariffs where it says that there was an Xbox bundle and the scratched code go to the nearest Saturn branch and ask there if you activate it. Because I didn't buy it directly from them, whereby the other way around is Saturn = Saturn and a large corporation whether in Munich, Cologne or the Internet. And the invoice only says that there was an Xbox bundle with the cell phone and nothing explicit about the content of the bundle, i.e. The code. Do you have any suggestions for me?
Do you have anything in there that contained the bundle? For example, a screenshot of the bundle display? Codes that are in a sealed XBOX package do not require activation. In your case, I would first contact Microsoft. If they can't help, go to the dealer where you got the encoder from. This must then endeavor to send you a new code.
Unfortunately not about the content. The stupid thing is that all other codes were in the Xbox packaging and the Live Gold on the outside of the Xbox was stuck to a tab inside. This tab even says that you have to activate it at the checkout. However, these bundles are series production. Doesn't matter whether Saturn or somewhere else, this bundle of this live gold must be attached to the outside as a standard. One could then prove this by simply finding the same bundle in its inventory and showing it as an example. I will of course contact Microsoft because the code was not acquired illegally, so there has to be a way that I can get it.
Ah ok, yes then call the dealer and ask whether they activate it or you can activate it at Saturn nearby with the invoice. For me it was always in the packaging, so I didn't know that.
Microsoft should also be able to help if you send them the bill.
Yes, I'll try tomorrow. If I call the dealer, I will be on hold for 1 hour with the result that Ja Saturn will send you the bundles and that they will be responsible. So the circle closes. I try to reach Microsoft tomorrow and go to Saturn vlt it is with those in the system if it is stored across branches.
If it does not work it is not the end of the world but annoying, especially against the background that there are games online at the end of this month and beginning of next month that I would like to have. I also waited for such a moment with the Redeem Extra.
I will keep you informed if there should be someone in the distant future who has the same problem.
