https://metro.co.uk/2020/10/06/xbox-series-x-gets-so-hot-journalist-claims-to-have-burnt-their-hand-13381856/
The claim comes from a journalist.
I can't assess the seriousness of this source. And as long as I can't, I'll treat such reports as rumors.
OK
https://www.xboxdynasty.de/news/xbox-series-x/konsole-gibt-eine-starke-hitze-ab/
Read this through then you will finally understand.
It's not a disadvantage that the Xbox air gets so hot - it's good. With the Playstation, the air will be caught in the case.
The testers have already said that the console was very warm with a temperature in the room of 30 ° C.
The info turned out to be fake. Much had been taken out of context and the reporter put it right again on Twitter:
https://twitter.com/...nd-fake%2F
Wasn't it fake:
Well
There the jealous Playstation fanboys were at work again