Xbox one S doesn't run at 4k?

re
- in Xbox
10

I got a new TV that should play 4k Uhd.

But if I set it on my xbox, I have the bad picture. I do not know if it is because of the tv, the xbox or my hdmi cable. I really tried everything and I'm getting really desperate.

ok odl 50750us-tib is the name of the tv

Technical specifications:

product type

LED TV

screen form

Flat

picture quality

UHD 4K

Screen diagonal (inches)

50 inches

Screen diagonal (cm)

127 cm

SMART TV

Yes

types of reception

DVB-C, DVB-S, DVB-S2

Please help me, I bought this tv specially to get a nice picture and now it's bad denje.

I'm looking forward to your Answers.

El

https://beta.support.xbox.com/help/hardware-network/display-sound/tv-resolutions

re

I've already looked at that. Didn't help, unfortunately

La

Try a different HDMI cable first

re

Have already tried two different ones that I had here. Which hdmi cable do I need?

La

So to display 4k up to 30 Hz at least a 1.4 is necessary…

You will have it for sure

re

Then it is not because of the HDMI cable.

re

I tested 2 different ones

Ze

Is it in the right input on the TV? Especially with these cheap it may be that only one input is HDMI 1.4.

re

In the TV settings I can choose whether 2.0 or 1.4. It is currently set to 2.0 and is in the number 1 connector

Ze

The TV may recognize that it is only upscaled 4K and not native 4K.