Cancel XBox One Game Download?

Gu
- in Xbox
3

I bought a game today via the store on the Xbox. After I started the game I noticed that this game does not match what I was hoping for.

Can you cancel the purchase of this game and then buy another game for it? Or is that not possible?

I would be very happy about your helpful contributions, best regards!

Fa

At the PlayStation you can write to the support, describe the case and if it is ok, they write the amount back well. I think that it is not different with the Xbox, you have certainly received a confirmation email with all the data on it, I would forward this with your concern.

Mo

https://support.xbox.com/...04a1660242

There then to "Can I get a refund for a digital game?"

ca

Well that's why demos…

In a business, that's the same. But it may be that you get it refunded just write to the support.

my uncle bought GTA5 at the store although I own the cd. Have the support described and have also refunded me