Today I bought a Ps4 controller online at Media Markt and accidentally ordered the plus guarantee, but I want to cancel it
The question is can I only cancel the plus guarantee or will everything be canceled in full and I have to send the item back?
And how can I cancel the plus guarantee at Media Markt?
You have 14 days to withdraw from the plus guarantee. In the shop you get a new invoice without G +, but I think everything will be canceled if you order online. To be on the safe side, I would simply cancel the order completely and order the controller again without G +.
The stupid thing is the article is sold out and can't reorder it again and the article has already been sent (I bought it 2 hours ago and received the email before 30 minutes that the article would be shipped)
Then call support. Maybe they can change your bill to a new one without G + and refund you the money.
I have now written to them by email because of my concern, let's see what comes back, if not go to the branch nearby, they can certainly help me