Xbox one game stopped working?

Hey… I always loved playing forza horizon 3 on one of my parents… (dvd)

Now I got my own xbox one, with which I wanted to play forza too… That is the result

Or a liez error, etc.

I ask for help…

Scratched

Guess there has to be an update, but I've never had that on my One before. Have FH3 only digital.

No… That was an original new original box… I bought it fresh with the one

The update has already been carried out… Even a new installation didn't do anything… According to my research, the last error was in 2014

A new update was then written there

Then try 2 methods: Complete offline installation or reset your console in the factory settings. If nothing works then it seems to be a technical problem and you have to contact Microsoft.