Why is the xbox one x suddenly erasing my games?

Pa
- in Xbox
2

I have the problem in the recent past that my xbox one x simply suddenly suddenly resets currently installed games independently. If I then want to start the game as usual comes from time to time again the message that the game is not installed and I have to completely reinstall everything. So far I've been through Red Dead Redemption 2, Assassin's Creed Odyssey and Fifa 19. This happens with every few weeks.

I save my games on one and the same external Seagate harddisk, which I already used with the xbox one. But that never happened to me there.

Has anyone made similar experiences or does anyone know what that might be? Maybe a thing in the settings or does the xbox one x not fit my external Seagate hard drive?

au

To Xbox Support!

Ab

I have such similar problem, just not with delete, but recognize - my One S gets it somehow no longer baked, all the Xbox 360 games that I have installed on the One per Disk (Halo 3, 3 ODST, Halo 4) are Inserting the disc is not detected. If I insert Halo 4, then a field with a disk icon is displayed (without a cover, so a symbolization that something is to install) and if I go there, it says: Can't be installed - eh? If I go to Halo 4 via a game library, the console says I did not insert the disc, even though the disk is still in there! WHAT?! Probably a bug that bothers me extremely, because I can't already play a systemlink multiplayer on the Xbox 360 titles on the One if my one has no running internet connection. - So great

Have to ask for support because…