I bought an xbox one x console 2 days ago which also included a game with a code. I have already redeemed this code. But since I was not satisfied with the console after a few minutes from the first day and the loud noise bothers me when I switched on the console, I wanted to ask if the company where I bought it will take the console back and I will get the money back?
Bought in the shop? Then you have no right to withdraw at all. And if you have already redeemed the code, the game is unusable for others.
So no.
That is goodwill of the dealer. It tends to be no.
However, if you bought the goods online, the Distance Selling Act applies and you have 14 days right of withdrawal, so you can return it.
Applies to the console, for the game in the case not (since not as new or not resellable)
Where did you buy it Online or offline?
online you would have 14 days return policy. Offline would be purely goodwill of the dealer
how they proceed with the game is another matter…
