Xbox One controller connection problems?

Va
- in Xbox
12

Hi I've had a problem with my Xbox One controller for the PC (wired) for a few days. My problem: When I connect my controller via USB, the Xbox signal only flashes but does not connect to the PC. At first I thought it could be due to the cable and therefore I didn't buy a new one. Is the controller broken?

Sw

Buy a ps4 controller

He

Give the article number…

the blinking means that your controller is trying to establish a radio contact with the receiver. What kind of cable did you buy?

An original Microsoft controller cable? You already know that this is only possible with an original cable, even if the plugs are the same for many other cables…

Va

Yes I bought an original cable.

I bought the controller through MediaMarkt where can I find the article number?

He

On the box, which I hope you still have because of the exchange, if it was the wrong one

Va

Yes I still have the box

He

Well then, there must be an article number…

https://assets.mmsrg.com/isr/166325/c1/-/pixelboxx-mss-72443873/fee_786_587_png

do you have this controller with this label on the box?

Item number must be

Va

Yes mine is only white I do not find the article number there are so many numbers on the box

Va

Yes here is under the barcode: 4N6-00002

He

At least I wanted to tell you that not every controller can be used with a pc

there are also controllers, this is the cable only for charging the batteries, but not for gaming. Will probably be a wireless controller. You can then buy a wireless adapter from microsoft for the xbox one controller and that's it.

Va

The controller worked without problems for a year

He

Yes well. Then you should first reinstall the drivers for the controller and or reset the controller

how to do that, the free 0800 phone support from microsoft tells you.

0800 1812968

Va

I've already done everything