What can you do about the Error V109 in Minecraft PE?

I'm asking here for a friend.

In the Minecraft Pocket Edition (Minecraft version for Win10, Xbox, Playstation, Handy) it went to a server with the name "CubeCraft" and got the error code V109. In addition, her "blocked connection" was displayed. I have attached a picture.

Thanks for any help.

The one with an orange color is her username

It's best to reinstall the game, it won't cost you anything.

I would buy a PC and play real minecraft on it
should she turn the vpn off

Thank you.