Error message 2002-0001
Helloou,
My Nintendo Switch shows me this error message immediately or after a short while as soon as I download and install games from the e-shop. I've already called the service center once and was told that the console had to be returned and repaired (as this was described as a software error and they said that a new operating system should be loaded).
The games I downloaded from the e-shop were My Hero Academia Once Justice 2 Deluxe and Sword Art Online, after which I got the error messages. Dead by Daylight, a game I bought additionally, downloaded the file, but then showed the same error.
Then, like it was said, sent the switch in for repair and came back after a week.
Jokes on you, the bug is still there. The report also states that no errors were found. The Switch is now 12 days old and therefore still has the 2 year guarantee. Can I return the Switch to the store or is there any tip that can be used to fix the error?
Have you ever been to this side of Nintendo?
https://www.nintendo.de/...04200.html
If the error can't be resolved, then simply validate the guarantee.
I've already been there, but unfortunately didn't bring anything: /
Then it makes no sense if the switch was already being repaired. Simply exchange for a new device.