Is this headset broken?

Au
4

https://www.otto.de/...=789148382 I bought this headset, when I turned on my PC this morning I did not hear anything anymore that the microphone is still working and it is also shown in the sounds that something is played back.

Ka

A headset like any other. Should sound come.

It may be that your PC does not recognize the jack plug. Latch bent?

I have an audio control device connected to the PC (5.1 system with manual control box next to the monitor) there I plug in the headphone jack every day on and off. One day I could hear nothing more from the 5.1 system, because the Kontrollbox had a mistake. The box thought that the headphones are now in forever, they were unplugged.

Au

Detecting the PC still does the jack plug.

Ka

Does your headset have such a wheel for the Leutstärke? Something wrong? Bent? If the headset is still new, you have a right on repair (2 times) or replacement.

Au

Oh, I'm embarrassed, it was the wheel, have only just seen that there's one, Thank you very much.